Frequently Asked Questions (FAQ)
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How can I get more tokens?
Tokens can be purchased from the in-game store (which can be quickly accessed by tapping the ‘token’ counter in the status bar area).Bonus t...
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What are the tokens used for?
Tokens are used to unlock new puzzles from the Map View screen.On this screen you will see a grid of red, green a blue tiles containing padl...
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What are the coins used for?
While playing a puzzle, coins can be used to purchase two kinds of assistance:1. Shuffle tiles: This causes all the remaining tiles on the b...
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Can I exchange coins for tokens (or vice versa)?
Coins cannot be exchanged for Tokens in this game.
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How do I remove ads from the game?
Purchasing any item from the in-game Store will remove ads from the game. You will still be able to opt to view videos for free tokens.
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How do I turn off the Playing Tips (the hints that pop-up when the game is left idle for a few moments)?
You can turn off Playing Tips as well as modifying several other options from the 'Settings' menu. This is accessed by tapping the 'gear' ic...
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I made an in-app purchase and the item(s) didn’t appear in game!
Please ensure that your device is connected to the internet and you have a valid payment method (e.g. credit/debit card or gift card) attach...
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Is there any way of transferring my progress to a new device?
Unfortunately this is not possible at this time. Your progress and items are stored locally on the original device where the game was downlo...
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I completed a Tapjoy offer ('free tokens') but didn't receive the listed reward.
Firstly, please ensure your device is connected to the internet and select 'Store' > 'Tokens' > 'Free Tokens' from the Pause Menu. Thi...