How do I remove ads from the game?

Purchasing any coin or token pack will permanently disable ads. You will still be given the option to watch videos for rewards. While a...

How can I disable the moving background animation?

Some players may find the moving background animation distracting or uncomfortable to watch during gameplay.If you're playing on an iOS devi...

I'm having a problem with ads shown in the game.

We work with external advertising partners to show ads in our games.While it's not possible for us to review every ad before it appears in t...

I made an in-app purchase but haven't received my items.

When you purchase coins or tokens in the in-game store, you will receive a confirmation message and the items will appear immediately in yo...

Can I continue playing while my device is offline?

This game is designed to be playable with no internet connection. However you will need to connect to a cellular network or wifi to receive...

I'm having a problem with a (Tapjoy) offerwall offer.

Firstly, please ensure your device is connected to the internet. Open the in-game Store and select the Free Tokens (Tapjoy) option. This wi...

I'm having a problem with a TapResearch survey.

Firstly, please ensure your device is connected to the internet. Open the in-game Store and select the Free Tokens (TapResearch) option. Thi...

Delete your account and erase your data

Please Note: This FAQ pertains to deleting data we hold in relation to your account in accordance with data protection obligations.THESE ARE...

Other support resources

For assistance with accounts, billing and purchases for your specific device:🔗 Apple Customer Care🔗 Google Play Support🔗 Amazon AppStore ...