Notice: End of Support

We have made the difficult decision to end support for this game. This means that we will not be releasing future updates or making any chan...

I made an in-app purchase and the item(s) didn’t appear in game!

Please ensure that your device is connected to the internet and you have a valid payment method (e.g. credit/debit card or gift card) attach...

I completed a Tapjoy offer ('Free Tokens') but did not receive the listed reward.

Firstly, please ensure your device is connected to the internet and select "More Free Coins (Tapjoy)" from the Coin Store screen. ...

Do I need an internet connection to play the game?

The game requires an internet connection to download data for the later chapters in the game as they're unlocked. You will also need to conn...

How can I save my game progress to continue playing on a different device?

Connect to Facebook to store your game progress in the cloud.Note: on iOS devices running iOS 13 or above, you can also use your Apple ID to...

How do I remove ads from the game?

Purchasing any item in the Store confers the additional benefit of removing all ads.You'll still be able to opt in to watching videos for ex...

I'm having a problem with ads shown in the game.

We work with external advertising partners to show ads in our games.While it's not possible for us to review every ad before it appears in t...

Delete your account and erase your data

Please Note: This FAQ pertains to deleting data we hold in relation to your account in accordance with data protection obligations.THESE ARE...