Why can't I buy the 1000 tokens for $0.79 item?

If you can only see one item in the token store, offering "1000 tokens for $0.79 USD" (or local currency equivalent), the game is ...

How can I get more tokens?

Tokens can be purchased from the in-game store (which can be quickly accessed by tapping the ‘token’ counter in the status bar area).Tokens ...

What are the coins used for?

Coins can be used to buy hints, filling in an individual number on the grid automatically. To buy a hint, select the "?" icon at t...

Can I exchange coins for tokens (or vice versa)?

Coins cannot be exchanged for Tokens at this time.

I made an in-app purchase and the item(s) didn’t appear in game!

Please ensure that your device is connected to the internet and you have a valid payment method (e.g. credit/debit card or gift card) attach...

I completed a Tapjoy offer ('Free Tokens') but did not receive the listed reward.

Please ensure your device is connected to the internet and select 'Store' > 'Tokens' > 'Free Tokens' from the Pause Menu. This will pr...

How do I remove ads from the game?

An option to permanently remove adverts from the game can be found in the 'Specials' section of the Store.

Do I need an internet connection to play the game?

The game is designed to be playable with no internet connection. However you will need to connect to a cellular network or wifi to be able t...

How do I turn off the Playing Tips (the hints that pop-up when the game is left idle for a few moments)?

The Playing Tips can be turned off through the Pause Menu.Tap the pause button at the top right of the screen, select ‘Settings’ and select ...

Is there any way of transferring my progress to a new device?

Unfortunately this is not possible at this time. Your progress and items are stored locally on the original device where the game was downlo...