When an in-app purchase is made, you will receive a confirmation message and the item(s) will appear immediately in your game.

Before making a purchase, we recommend ensuring that your device is connected to the internet, and that you have a valid payment method associated with your device's store account.

If the items don't appear immediately, something has gone wrong with your order. In such cases, we suggest that you contact the store through which the order was placed to request a refund:

Apple/iTunes Customer Support:
https://support.apple.com/contact

Google Play Customer Support:
https://support.google.com/googleplay/contact/play_request_refund_apps

Amazon.com AppStore Customer Support:

https://www.amazon.com/gp/help/contact-us/general-questions.html

Please note that some online stores operate under a policy of treating digital purchases as non-refundable - however if it is established that an error has occurred preventing an order to complete correctly, they may offer a refund at their sole discretion.

If you have followed these steps but still require further assistance, please contact us.