What should I do if my purchase didn't appear in my game? (iOS)

When an in-app purchase is made, you will receive a confirmation message and the item(s) will appear immediately in your game. Before m...

What should I do if my purchase didn't appear in my game? (Google Play)

When an in-app purchase is made, you will receive a confirmation message and the item(s) will appear immediately in your game. Before m...

What should I do if I didn't receive Tapjoy reward?

Firstly, please ensure your device is connected to the internet. Open the in-game Store and select the Free Tokens (Tapjoy) option. This wil...

I'm having a problem with a TapResearch survey.

Firstly, please ensure your device is connected to the internet. Open the in-game Store and select the Free Tokens (TapResearch) option. Thi...

Does my device need to be connected to the internet to play this game?

Most of our apps are designed to be playable with no internet connection. However your device will need to be connected (via a cellular netw...

How do I update the app?

We recommend using the latest available version of the app to access the game. Check now if there is an update available for your devic...

Delete your account and erase your data

Please Note: This FAQ pertains to deleting data we hold in relation to your account in accordance with data protection obligations.THESE ARE...

Other support resources

For assistance with accounts, billing and purchases for your specific device:🔗 Apple Customer Care🔗 Google Play Support🔗 Amazon AppStore ...