From time to time during gameplay, you may be presented with the option to watch a video to gain additional rewards. These videos are provided by our ad partners.

At any given time there will be a finite pool of videos that the game can show. This may sometimes result in no more videos being available to show during the current day, most commonly for the following reasons:

1. If several videos have already been viewed that day;
2. If the game is unable to retrieve new videos to show.

In most cases, new videos will become available on the next day the app is launched.

If videos are not available over several days, please contact us, letting us know the make and model of device you're using to play.